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Jonathan Horn, Roger Showley, U-T SAN DIEGO
Friday, September 12, 2014
Kelly Cunningham, National University System
Answer: NO
Customers should determine and demand airlines provide “adequate leg and sitting room,” as well as decide for themselves to pay for extra room. The costs of providing such services are passed on to consumers whether or not federal regulations mandate it, which imposes additional costs by adding layers of bureaucracy to enforce it. Neither should federal regulations dictate other airline services, such as types of beverages, magazines, or on-board entertainment options. Consumers can select and demand airlines provide adequate services without expecting big-brother government to decree it. Those airlines not serving their customers should also quickly go out of business.
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